The Challenge
- Tedious and Time-Consuming Tasks
Our client, a rapidly growing tech company, was struggling with a high volume of repetitive and manual tasks that were draining their resources. From categorizing large datasets to conducting slow searches in bulk, their team was bogged down by these monotonous activities, leaving little room for innovation and strategic growth. The inefficiency of these processes not only slowed down their operations but also hindered their ability to scale effectively.
- Inefficient Client Interactions
The company’s existing tools for client interaction were outdated and lacked the intelligence needed to provide personalized experiences. Client-facing processes had unavoidable, inherently frustrating use cases that could be addressed only by creating new intelligent tools.
- Turning one-time tasks into iterative experiences
As the company expanded, they found it increasingly challenging to engage users who needed a domain name, but required help in brainstorming a creative name that is still available for registration. As the brand grew, the need to turn a one-time search into an iterative, guided process rose – and there were no readily available tools for the industry.
The Solution
We implemented generative and retrieval-augmented generative AI workflows tailored to address the client’s specific challenges. Our solution included the following components:
- Automation of Repetitive Tasks: Bulk Content Classification
We deployed AI-powered tools to automate the categorization of large datasets and domain name searches. These tools not only sped up the process but also significantly reduced errors, enabling the team to process data more efficiently and timely. The tool allowed them to plan and evaluate partnerships and campaigns with ease and deeply understand their client base.
The Results
- Huge Cost (and Time) Savings
Since implementing the AI workflows, the company has seen a dramatic reduction in the time spent on repetitive tasks. Automation led to decrease in operational costs associated with these activities and saved many hours of manual work annually. This allowed the team to allocate more resources to strategic initiatives.
